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Cancellation policy


You have the right to cancel this contract within 14 days without having to provide reasons.  The 14-day cancellation period starts from the day that you (or a third party designated by you who is not the carrier) take possession of the goods.  To exercise your right to cancel, you must notify us of your decision to cancel this contract. This must be done by means of a clear statement (e.g. a letter sent by post, a fax or an email). You can, but do not have to, use the cancellation form template for this purpose. Please send your cancellation notice to:

Hobby-Wohnwagenwerk

Ing. Harald-Striewski GmbH

Hobby-Shop

Harald-Striewski-Straße 15

D-24787 Fockbek

Email: hobby-shop@hobby-caravan.de
Tel: +49 4331 – 606 0
Fax: +49 4331 – 606 77 400

The cancellation deadline will be deemed to have been observed if the cancellation notice is sent before the end of the cancellation period.

Consequences of cancellation

If you cancel this contract, we are obliged to refund all payments that we have received from you, including shipping costs (except the extra cost of selecting a delivery option other than the cheapest, standard one offered by us). We will provide this refund as soon as possible, but no later than 14 days after the day on which we received your notice to cancel this contract. For the refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for the refund. We are entitled to refuse the refund until we have received the goods again or until you have proved that you have sent back the goods, whichever is the earlier. You will only be liable for any potential deterioration in the value of the goods if this deterioration is due to you handling them in a way that was not necessary for checking their condition, properties and functionality. You must return the goods to us at the following address immediately but no later than 14 days from the day on which you notified us that you wish to cancel this contract.

OK Logistics GmbH & Co. KG

Für Hobby-Wohnwagenwerk

Itzehoer Straße 31-33

D-24594 Hohenwestedt

This deadline will be deemed to have been met if you send the goods before the end of the 14-day period. You will only have to pay the regular cost of the return shipment if you have not yet made full payment or a contractually agreed partial payment before cancelling the contract. In all other instances, return delivery is free of charge for you.

End of Cancellation Policy